We’ve helped over 25 fintechs catalyse their growth.
  • Increase customer acquisition.
  • Improve conversion rates.
  • Drive revenue.

Georg Rasinski

- HERE Technologies

With Growth Gorilla, we were able to get a new campaign into the market within 2 weeks, from agency onboarding to being live.

Daniel Scott

- OSU

We’d recommend Growth Gorilla for fintech startups that have time to invest in preparation before execution!

Olga Kikas

Olga Kikas

- Change Invest

Growth Gorilla have an exceptional knowledge of the FinTech industry... the team is all about quality, not quantity...
I love working with GG.

Please complete the form below and we'll contact you to arrange your free strategy call.

Your data is secure. The connection to this website is encrypted. Growth Gorilla needs the contact information you provide to inform you about our products & services. For more information check out our Privacy Policy.

Thanks!
We’ll be in touch about your free strategy call.
Oops! Something went wrong while submitting the form.
Push your fintech to the next level.
You want the secret recipe to growth, we got it. When you partner with us we make sure you:
Trusted by:
Get in touch
Thanks!
Oops! Something went wrong while submitting the form.
Home
>
Blog
>
Personalising communications in an automated world: Nine ways to scale your FinTech business

Personalising communications in an automated world: Nine ways to scale your FinTech business

Fintech

Innovations in financial technology are revolutionising how people, banks, and businesses manage money. Even how individuals engage with their finances is dramatically different than it was five years ago. But as with any big disruption, the road isn’t completely smooth. In an industry built on trust and where people’s livelihoods are at stake, adoption can be slow and scepticism entrenched.Spotcap recently identified three Cs as vital to overcoming the key challenges to FinTech innovators and startups. We think it’s even simpler than that. There’s really just one big C that all FinTechs must get right in order to win consumer trust grow: communication.Lacking face-to-face interactions, FinTech companies must find ways to communicate that meet all customer needs and build confidence. They must be clear without eliminating crucial information; transparent without seeming immature, and speedy without appearing perfunctory.

Nine ways to use savvy communications to help solidify customer relationships and thrive in FinTech

1. Humanize the customer experience

Consumers today are used to getting information and service electronically and on demand, but when it comes to financial matters, they still want to feel real people are in charge. FinTechs can create a customer experience that has the right feel by teaching, answering questions, and be available at every step of a customer’s banking journey.Read the article in more detail at Prolific London

SUBSCRIBE TO THE GROWTH GORILLA BLOG

Great ideas to help grow your business, delivered straight to your inbox.

Download our eBook

‘5 Badass Growth Strategies Every Fintech Founder Must Know’

Download

Thanks! You’re Subscribed.

Enjoy 5 Badass Growth Strategies Every Fintech Founder Must Know

Oops! Something went wrong while submitting the form.

Join 1200+ fintech founders & marketers.

Thanks! You’re Subscribed.

Oops! Something went wrong while submitting the form.

Latest blogs